Dentrix Track Courses

HOME > LEARNING TRACKS > CASE ACCEPTANCE

Learning Tracks: Case Acceptance

It Costs Too Much! Overcoming the Fear of Cost in Dentistry | Cathy Jameson

What's your greatest obstacle in convincing patients to move forward with recommended treatment plans? For most dental professionals, cost is the obvious answer. In fact, recent studies show that fear of cost is the #1 reason people avoid visiting their dentists. So how can you help your patients overcome these financial fears and accept your treatment plans—especially in today’s difficult economy? Join Cathy Jameson as she explores these important questions and introduces techniques you can use to become a more effective, convincing professional salesperson. Cathy will teach you the art of the New Patient Experience and show you how to:

• Turn your team into dental professional superstars by creating a culture that empowers, inspires and reflects true professionalism and well-managed systems
• Develop the communication skills your team needs for effective listening and speaking
• Master techniques for successful, convincing case presentations
• Explore innovative, flexible new financial arrangements and options that work for your patients and your practice
• Make a strong impression by learning to create an ambiance inside your practice and throughout your community that reflects the quality of dentistry you want to provide

Creating the Ultimate Patient Experience | Amy Morgan

Smart, successful practices understand the importance of engaging both new patient leads and current patients of record to foster a deeper sense commitment and loyalty. This course focuses on helping your team develop and refine the communication skills, motivational techniques and negotiating practices that will successfully convert ALL your patients to the ideal next step in every situation—from the very first phone call through routine periodic exams. Don’t miss this chance to learn how you can:

• Develop phone skills that inspire new patients to action and keep patients of record motivated and enthused
• Create new patient experiences in 2012 that overcome economic, time and insurance concerns to get the “Yes” you’re looking for
• Employ efficient, effective online communication strategies to keep patients in the loop
• Deliver the best possible start-to-finish experience for all your patients of record
• Implement new communication tools and techniques that successfully address real, pressing patient objections

Treatment Planning & Case Presentation with Dentrix | Dayna Johnson

Convincing patients to follow your treatment recommendations is always a challenge. This course will show you how you can use the Dentrix Treatment Planner to manage patient treatment options and create educational, persuasive case presentations that get results. This basic course is designed for Dentrix users who are new to the Treatment Planner and want to increase treatment plan acceptance by creating more compelling and convincing case presentations. Specific topics will include:

• Setting up the Treatment Planner
• Managing Treatment Plan cases
• Setting up Treatment Consent Forms
• Producing case presentations
• Using Dentrix Presenter
• Generating Treatment Plan Reports