Are you looking to move your practice toward a more efficient, productive and profitable paperless office? Find out how Dentrix eServices can help you get there. In this course, you’ll learn how Dentrix eServices can help your front office boost efficiency and reduce your dependency on paper with electronic insurance management, billing, patient communications and office check-ins. This course is ideal for current Dentrix eServices customers working to make the most of their eServices investment, as well as practices exploring how eServices can improve their practices.
Dentists - Office Managers - Front Office Staff - Assistants
Are you interested in the future of Dentrix Enterprise? Attend this course to get an exclusive sneak peek at some of the exciting new features and capabilities you can look forward to in Dentrix Enterprise 7.0.
Do you own or work for a dental service organization (DSO)? Are you looking for new ideas and innovations that might help you become more successful and effective? If so, don’t miss this opportunity to hear your colleagues present best practices and success stories from their own DSOs. You’ll also have opportunities to exchange ideas and tips in an open, collaborative environment.
Do you work in a community health clinic? Are you looking for fresh ideas for improving efficiency and providing better care? If so, attend this course to hear your colleagues present best practices and success stories from their own clinics. You’ll also have plenty of opportunities to share ideas and exchange tips with people from organizations just like yours.
Do you work in a hospital dental clinic? Are you looking for fresh ideas for improving efficiency and providing better care? If you answered “yes,” you won’t want to miss this chance to hear your colleagues present best practices and success stories from their own hospital clinics. You’ll also have opportunities to share ideas and exchange tips with people from organizations like yours.
Smart, successful practices understand the importance of engaging both new patient leads and current patients of record to foster a deeper sense commitment and loyalty. This course focuses on helping your team develop and refine the communication skills, motivational techniques and negotiating practices that will successfully convert ALL your patients to the ideal next step in every situation—from the very first phone call through routine periodic exams.
Dentists - Office Managers - Front Office Staff - Assistants
Are you intrigued by the potential of digital restorative dentistry? Attend this course for a firsthand overview of what this exciting technology can offer your practice. Your instructor will explore the many digital options available to dental professionals—from scanning and designing to chairside fabrication of metal-free solutions. You’ll walk away with a new appreciation for the ease of use and capabilities of the latest software applications and gain new insights into everything modern digital restorative dentistry can offer.
Dentists - Assistants
Building strong, efficient production and collections systems and protocols can be a difficult challenge. This course will help you identify proven strategies you can use to keep your finger on the pulse of your practice and address small day-to-day concerns before they become major issues.
Dentists - Office Managers - Front Office Staff
Scheduling is the heartbeat of every dental practice. So how can you help your team control and manage each day with effective scheduling—so your days don’t end up controlling you? This course provides intriguing answers, with scheduling strategies and techniques you can use to take better care of patients, lower stress levels in the office, and increase your production by at least 20 percent.
Office Managers - Front Office Staff
What’s your greatest obstacle in convincing patients to move forward with recommended treatment plans? For most dental professionals, cost is the obvious answer. In fact, recent studies show that fear of cost is the #1 reason people avoid visiting their dentists. So how can you help your patients overcome these financial fears and accept your treatment plans—especially in today’s difficult economy? Join Cathy Jameson as she explores these important questions and introduces techniques you can use to become a more effective, convincing professional salesperson.
Dentists - Office Managers - Front Office Staff - Assistants
Convincing patients to follow your treatment recommendations is always a challenge. This course will show you how you can use the Dentrix Treatment Planner to manage patient treatment options and create educational, persuasive case presentations that get results. This basic course is designed for Dentrix users who are new to the Treatment Planner and want to increase treatment plan acceptance by creating more compelling and convincing case presentations.
Dentists - Assistants - Front Office Staff
If you own your practice, you understand the importance of succeeding as a doctor and a businessperson. This course focuses on helping you do both. Debbie and Virginia—two recognized experts who understand the business of dentistry—will discuss topics many dentists prefer not to think about: business plans, cash flow management, budgets and business goals.
Dentists - Office Managers
Hiring the wrong person can cost your practice thousands of dollars, drain office morale, and lower motivation and productivity. So what’s the best way to consistently find, train, and retain the right people for your practice? Attend this informative course to learn seven proven steps for effective hiring—from visualizing ideal candidates to making successful job offers. You’ll leave this session with a proven, clear-cut plan for finding, assembling, and training a winning team you can depend on.
Dentists - Office Managers
If you’re new to the Appointment Book and want to learn the basic features of Dentrix scheduling, then be sure to add this informative course to your schedule. In Dentrix Scheduling Basics we’ll show you how to customize the Appointment Book to fit the needs of your practice, manage appointment scheduling, and handle appointment changes and cancellations.
Office Managers - Front Office Staff
Are you new to the world of insurance management? This course will help you understand basic insurance management routines and practices. This includes learning how to set up standard indemnity insurance and PPO plans in Dentrix, so you can make sure your insurance estimates are as accurate as possible.
Office Managers - Front Office Staff
This in-depth look at the insurance billing process will explore more than a dozen tips and tricks you can use to increase the effectiveness and efficiency of your insurance billing routines.
Office Managers - Front Office Staff
The HL7 interface allows Dentrix Enterprise to share information between the electronic dental record and medical software. In this course, you’ll learn the benefits of using an HL7 interface and discover which medical vendors work with Dentrix Enterprise. This course is ideal for anyone who wants to explore the advantages and capabilities of the HL7 interface.
Bring your tough technology questions to this informal question-and-answer session. Experienced information technology (IT) professionals will answer your questions and provide valuable best practice tips for planning, deploying, and maintaining IT systems in dental environments. This is primarily a technical course designed for providers, staff members, and IT professionals who have specific questions about their Dentrix Enterprise network or system setup.
If you’re an experienced user of the Dentrix Appointment Book and want to take your scheduling effectiveness to the next level, this course is for you. In Dentrix Schedule Optimization, you’ll learn how to set and measure scheduling goals, implement block scheduling, and properly utilize scheduling reports and lists.
Office Managers - Front Office Staff
Are you looking for ways to streamline and simplify your patient recall program? Attend this course to learn how you can use the Dentrix continuing care system to customize patient recall types, schedule and manage recall appointments, and establish an efficient recall reminder routine.
Office Managers - Front Office Staff - Assistants - Hygienists
Why spend thousands on marketing and search engine optimization (SEO) when you can do it yourself? Attend this course to learn how you can use social media to present yourself as a local expert and grow your practice—all in as little as ten minutes a day. You’ll also explore many of the social media secrets Fortune 500 companies use every day, including specific new skills and techniques you can use to:
Dentists - Office Managers - Front Office Staff
Do you use Dentrix to set up and administer complex insurance coverage, such as dental HMOs/capitation plans or incentive plans? This advanced Complex Insurance Management course is designed to help you understand how Dentrix can simplify the process of managing atypical insurance coverage. This includes best practice suggestions for:
Office Managers - Front Office Staff
Dentrix reports provide a wealth of valuable information you can use to make your practice more profitable and productive, and this course will show you how to make the most of them. Your instructor will show you how to generate and understand key practice management reports, including the Daily Huddle, the Practice Advisor, and the Practice Analysis. This course is ideal for all Dentrix users who want to accurately measure the health and success of their practice. Specific topics will include:
Dentists - Office Managers
Making the transition from office manager for a solo provider to practice administrator at a large, multi-provider practice can be challenging—especially when you consider all the expanded responsibilities like managing a staff, running marketing programs, monitoring budgets, coordinating technology decisions and taking responsibility for office-wide communications. This course focuses on giving you the skills you need to make that transition successfully and become an effective, successful multi-provider practice administrator. By attending, you’ll learn new, more productive ways to:
Doctors – Office Managers
3D cone beam imaging can provide amazing, never before seen information about your patients. No longer just for the specialist, this incredible technology is now entering the mainstream of dentistry. Learn the basics of what cone beam computed tomography is and how it can help you provide better care while keeping you better informed about your patients. Topics will include:
Dentists – Hygienists – Dental Assistants
Designed for your whole dental team, this fast-paced course will introduce your practice to the fastest growing segment of dentistry today—dental implants. Your instructor, a successful general dentist with more than 26 years of implant experience, will present the latest developments in the field of implantology, including diagnosis, treatment planning, surgical placement, and restoration of dental implant cases. This course will also dispel many of the myths associated with implant treatment and show you how easy it is to make implantology an effective, profitable part of your existing practice.
Dentists - Hygienists - Assistants - Office Managers
The new Dentrix Enterprise 6.0 Document Center is one of the most powerful and effective tools you can use to reduce paperwork and become a chartless clinic. Attend this course to explore the capabilities of the new Document Center module—and learn how you can use it to manage documents, assign documents to patients and other sources, and much more. This course is an excellent choice for anyone who manages patient information, as well as organizations that want to explore the advantages of going digital.
Have you ever created a fake patient to block time in the Appointment Book? Are you using provider time blocks to remind you not to schedule appointments during certain parts of the day? Come to this course to learn how the new schedule event feature and close operatories feature in Dentrix Enterprise 6.0 makes it easy to block time in the schedule and close an entire operatory without relying on inefficient workarounds. This course is designed for anyone who manages a practice schedule.
What’s the fastest, easiest way to reduce paper in your office and simplify your office processes? This course provides the answer—by showing you how you can use Dentrix eServices to collect electronic Explanation of Benefits (EOBs) online, send claims electronically, track claims online and more. If you work with insurance and patient information, don’t miss this chance to learn how innovative Dentrix eServices can make your job easier and your organization more efficient and productive.
The new Dentrix Enterprise 6.0 patient merge feature offers you a simple, efficient way to combine duplicate patients in the Family File. Attend this course to find out how you can use the patient merge feature to overcome the challenges of managing duplicate patients in your database. This course is ideal for anyone who manages patient information.
Using distinct passwords and assigning appropriate user rights to every staff member is obviously important. But how do you handle situations where staff members need temporary access to a specific module or feature to do their jobs? This course will show you how the new emergency security rights feature in Dentrix Enterprise 6.0 solves this problem—by making it easy to grant specific access rights to users on a temporary basis. This course is designed for doctors and office managers who manage staff member password rights.
Building strong, efficient production and collections systems and protocols can be a difficult challenge. This course will help you identify proven strategies you can use to keep your finger on the pulse of your practice and address small day-to-day concerns before they become major issues. Your instructor will work with you to:
Dentists - Office Managers
Nothing is more confusing than trying to sort through the maze of proper billing, coding, and reimbursement procedures. Learn the proven techniques for writing a detailed narrative, documenting in the patient\'\s chart, and using dental coding systems to maximize reimbursement for your patients. Develop the key communication techniques that win with insurance companies. Topics include:
Dentists - Office Managers - Front Office Staff - Assistants - Hygienists
In the late 1980\'\s and early 1990\'\s, the advent of Windows-based practice management software and intraoral cameras helped usher in a new era of modern dentistry. But the transition to paperless systems has not been as quick or as comprehensive as many experts originally predicted. The cost of converting from paper-based to digital systems is one considerable roadblock. However, many dentists point out that understanding all the different systems required for a paperless office—and learning how to integrate them—is an even bigger hurdle. Few dentists can afford to make a $50,000 mistake, and many lack the technical background and information they need to make informed decisions. This course presents a proven, practical six-step plan for converting your paper-based practice into a modern digital dental office, including an overview of the key decision points and components you’ll need to build a successful paperless practice.
Dentists - Office Managers - Front Office Staff - Assistants
Are you taking full advantage of government funds that are available to you through the measurable outcomes and meaningful use certification process? Attend this course to learn what the government standards are and how Dentrix Enterprise 6.0 can help you meet them with features like ePrescribe integration with the Patient Chart. This course is ideal for Dentrix Enterprise users who want to explore the new ePrescribe feature and learn more about qualifying for government funds.
Dentrix Enterprise 6.0 includes several new features that can help your organization with HIPAA 5010 compliance, including the ability to add start and completion to procedures and improvements to the secondary claims feature. Version 6.0 also includes a new dental diagnostic coding feature that helps you get better insurance coverage for your patients. This course will show you how you can take full advantage of these new capabilities.
Laser technology is definitely a hot topic—it seems like everyone in the industry is promoting it. But is laser dentistry a good fit for your practice? And how will lasers change the way you practice dentistry? This course will explore the answers to these important questions and discuss the many practical everyday applications of dental lasers—from gingival re-contouring and soft tissue surgery to the non-surgical treatment of periodontal disease. You’ll discover that with the right approach and a smart integration strategy, lasers can improve patient care and boost your bottom line. You’ll also find that getting started is a lot simpler than you think.
Dentists - Assistants - Hygienists
Effective, affordable internal marketing doesn’t have to be complicated. Simply create a WOW experience for all your patients—and then motivate them to share those experiences with friends, colleagues, and family members. Of course that’s easier said than done. Not all patients have the inclination or the confidence to recommend a trusted dentist to their closest friends. This course will show you how to get even your most timid patients to shout your praises from the rooftops. You’ll learn:
Dentists - Office Managers - Front Office Staff - Assistants - Hygienists
You’ve read the latest ADA report that claims 50-75% of Americans have some form of gum disease. You’ve probably also looked at your production reports and wondered, “What about my patients? Are they all healthy? Why isn’t there more perio therapy happening in my practice?” This scenario is far too common—and it could be costing you thousands of dollars in lost production. More importantly, it could be costing your patients their lives—or at least valuable bone structure that can never be replaced. This course will identify the three most common perio management mistakes practices make and explore proven techniques you can use to correct them. Implementing these suggestions can easily triple the amount of perio therapy you’re performing, increase production, reduce stress, and set you apart as a committed healthcare professional.
Dentists - Hygienists
If you have ideas about using Dentrix Enterprise you’d like to share with others, or if you want to ask your colleagues how they are using certain features or working through certain challenges, this open, collaborative course is for you. This is not a traditional, lecture-style course; it’s an opportunity for you to set the agenda and interact with, network with, and learn from other Dentrix Enterprise users who work in organizations like yours.
Adam McDaniel is the eServices product manager and has worked for Henry Schein Practice Solutions for twelve years. Throughout his career, Adam has made consistent and significant contributions to the sales, training, and new customer success teams. Adam and his wife, Marti, reside in Utah with their three children. Adam enjoys camping, computers and eCommerce.
Alice Kaplan worked in dental office management for 21 years prior to becoming a full-time certified Dentrix trainer in 1998. Since then she has delivered Dentrix, Easy Dental and Dentrix Enterprise instruction in onsite training and in seminars for hundreds of dental professionals across the country. Alice has also provided enhanced business office management consulting in numerous dental practices, working one-on-one with dental practice owners to identify and correct barriers to increased production and collections. Alice was awarded Dentrix Trainer of the Year in 2000 and again in 2004. In 2009 she became lead trainer for the Indian Health Services Dentrix Enterprise EDR Project, and in 2010 she accepted a new role as the Enterprise Field Training Manager for Henry Schein Practice Solutions. Alice lives near Lexington, KY with her husband and enjoys spending time with their two children and their dog.
Amy Morgan is a renowned dental consultant and the CEO of Pride Institute. Amy came to the institute in 1993 and has revitalized thousands of dental practices using Pride’s time-proven management systems. Amy loves working one-on-one with doctors, which is why she travels so often to meet and teach those looking to improve themselves.
Angela Guanzini is a registered dental assistant and one of the original Chairside Dental Designers (CDD) responsible for making dental assistants part of the digital restorative solution. Ms. Guanzini combines a passion for education with simplified methods of scanning, designing and fabrication that can CADapult every office and team toward successful digital restorations.
Brian Calverley’s career in dental office business technology started in 1995 as a computer and Microsoft technician helping practices implement the right technology for their offices. In 1996, Brian became a certified Dentrix trainer and later founded Digital Technology Specialists to focus full-time on delivering computer and other high-tech systems to the dental industry. Brian is currently Henry Schein TechCentral’s national field operations manager, where he focuses on field tech training and installation operations.
Cathy Jameson is the founder and chief visionary officer at Jameson Management, an international dental management, marketing and hygiene coaching firm. The Jameson Method of Management, developed by Cathy, offers proven management, marketing and hygiene systems for helping dental professionals improve their practices. Cathy earned a bachelor’s degree in Education from the University of Nebraska at Omaha and then a master’s Degree in psychology from Goddard College. She recently received her doctorate from Walden University. She considers herself a lifelong learner and encourages those around her to be in a constant state of study, growth and action.
Damon Graves is the eServices product marketing manager, and he has worked for Henry Schein Practice Solutions for five years. Prior to joining Henry Schein, Damon enjoyed a productive 20-year career as a marketing professional, where he worked closely with small business owners to help them market their services and improve their appeal. He is also a regular contributor to Dentrix Magazine and the monthly Dentrix eNewsletter.
Dayna Johnson, the founder and principal consultant of Rae Dental Management, helps dental offices improve patient care, increase collections and reduce staff headaches by implementing efficient management systems. With 18 years of experience in the business and technical side of dental offices, Dayna has a passion for efficient systems that is grounded in both personal understanding and professional expertise. Dayna can be reached at r_d_m@comcast.net or by visiting her website at .
To work with Debbie Castagna in a consulting capacity, or to hear her speak, is to understand why she is one of the dental industry’s most successful and highly respected members. In addition to consulting and speaking, she is co-owner, along with business partner Virginia Moore, of The Practice Source, a company that provides practice management consulting and practical, results-oriented practice management training materials, including The Doctor as CEO and The Ultimate Staff. She is also the co-founder of The Consulting U, an intensive “master’s” training program for dental management consultants. Visit her website at www.ThePracticeSource.com.
Denise Ciardello has been a certified Dentrix trainer since 2005. She has conducted training in dental offices and held seminars and hands-on workshops across the United States. In 2011, Denise was honored as Dentrix Trainer of the Year. Her hands-on work as an office manager—combined with years of experience as a professional trainer—allows Denise to bring unique insights, creativity and humor to her work. She is also co-founder of Global Team Solutions, a practice management consulting firm specializing in team building and team training and the co-author of OMG! A Dental Office Manager’s Guide.
Dr. Gary Severance is a 1987 graduate of the University of Minnesota School of Dentistry and serves as vice president of marketing and clinical affairs for D4D Technologies in Dallas, Texas. Dr. Severance provides a practical approach to the clinical utilization of digital dentistry and provides an entertaining and educational view of the complete digital landscape.
Gyle Gale pioneered the development of Dentrix Enterprise and currently serves as the manager of development for Dentrix Enterprise and Specialty Software. Gyle holds a BS degree in Computer Science from Brigham Young University and brings more than 30 years of software development experience to his role at Henry Schein Practice Solutions. He is also an active member of the ADA’s Standards Committee on Dental Informatics (ADA-SCDI), which focuses on standards for dental practice managements systems. Gyle resides in Utah with his family and enjoys outdoor activities.
Janice Janssen has worked as a certified Dentrix trainer since 2004. She trains in offices and also conducts seminars and hands-on workshops. With more than 25 years of experience in the dental field, her career includes a broad range of experiences as an assistant, hygienist, front desk staffer and office manager. This diverse background gives Janice valuable insights into virtually every aspect of the dental office. She is also co-founder of Global Team Solutions, a practice management consulting firm specializing in team building and team training and the co-author of OMG! A Dental Office Manager’s Guide.
Dr. Jason Lipscomb is a general dentist with offices in Richmond and Fredericksburg, Virginia. He and his business partner, Stephen Knight, cofounded Social Media for Dentists in 2009. Dr. Lipscomb and Mr. Knight also coauthored Social Media for Dentists, a 350-page guidebook to social media. Dr. Lipscomb has recently authored articles for Sidekick Magazine, DentalEconomics, and DentalTown. Dr. Lipscomb also operates several websites including Twentist.com, a dental Twitter directory. He can be contacted on Facebook at http:facebook.com/socialmediadentist.
For over 14 years, Jason McKnight has been using Dentrix in a variety of different capacities. This includes training dental offices in their practices, conducting seminars from coast-to-coast, and running dental practices as a business and office manager. Currently, Jason manages a team of coaches focused on helping Dentrix practices become more efficient and profitable. With his technical understanding of the software—combined with his practical knowledge of how to run a profitable and expanding dental practice—Jason is capable of presenting technical solutions for everyday issues that make sense to any office.
Jason Werner is the product marketing manager for Henry Schein TechCentral. His career spans two decades of developing and marketing computer systems and networks for businesses of all sizes. Jason joined the Henry Schein team a year ago and is responsible for marketing and communication for Henry Schein’s office automation, business solutions and support services under the TechCentral family of products.
Jill Nesbitt is a practice administrator for a privately owned group practice with six dentists, twenty staff members and eighteen operatories. Jill has an MBA and over 14 years of experience managing dental marketing programs, human resources, technology, dental management, strategic planning and statistical management. As a private consultant, Jill is passionate about helping dentists run successful businesses and helping office managers develop their careers.
Dr. John Flucke is in private practice in Lee’s Summit, Missouri, where he practices four days per week. He also serves as the technology editor for Dental Products Report, where he writes, edits and leads the Clinical 360 Technology Team. Doctor Flucke has one of the most popular dental blogs on the Internet, The Dental Technology Blog, which features daily updates on technology in health care and technology in general. He lectures extensively on all aspects clinical dentistry and dental technology, and he has been featured at every major dental meeting in the U.S. and in many international locations. Dr. Flucke consults with manufacturers, helping with the development of clinical techniques and products, and he also serves as the Missouri State Peer Review Chairman.
Dr. Kevin R. Doring earned his DDS degree from the Baltimore College of Dental Surgery at the University of Maryland Dental School. He then completed a general practice residency at the Charleston Area Medical Center and received certification as a dental anesthesiologist. Dr. Doring has been actively placing and restoring implants since 1985, and he is a member of the International College of Oral Implantology. He is also a member of the American Dental Association, the American College of Dentists, the International College of Dentists, and the Pierre Fauchard Academy, as well as a Fellow and Master of the Academy of General Dentistry. Dr. Doring has been published in numerous dental journals and has lectured throughout the country on various dental topics. He currently maintains a comprehensive cosmetic and implant dentistry private practice in Edgewater, Maryland.
Lisa Green has been a certified Dentrix trainer for nearly 20 years. She has extensive office management and consulting experience, specializing in office automation and time management. She has worked with teams in private practice, public health and Indian Health Service. Lisa was awarded High Tech Trainer of the Year in 2006, and her work with dental offices has taken her to all 50 states and Jamaica. She lives in Colorado with her husband and enjoys traveling, running and playing with her 14 grandchildren.
Lisa Harris has been delivering training on Dentrix, Dentrix Image, Easy Dental, and Dentrix Enterprise since 1990. She also regularly teaches Dentrix, Easy Dental and Dentrix Enterprise seminars and workshops. Lisa enjoys helping dental offices and clinics all over the country computerize, go paperless and lighten their workloads. Lisa received the Henry Schein Trainer of the Year award in 2008 and 2009. She is also a national authority on embezzlement and is featured in Dr. Gordon Christensen’s Protecting Your Dental Office from Embezzlement & Fraud video. Lisa lives in Salt Lake City, Utah with her husband and children.
Lois Banta is the CEO, president, and founder of Banta Consulting, Inc., a company that specializes in all aspects of dental practice management. Lois has over 37 years of dental experience and consults and speaks nationally and internationally. She is also the owner and CEO of The Speaking Consulting Network and a member of the Academy of Dental Management Consultants (ADMC), the American Academy of Dental Office Managers (AADOM) and the American Academy of Dental Practice Administration (AADPA).
Dr. Lorne Lavine, founder and president of Dental Technology Consultants (DTC), has over 26 years invested in the dental and dental technology fields. A graduate of USC, he earned his DMD from Boston University and completed his residency at the Eastman Dental Center in Rochester, New York. He received his specialty training at the University of Washington and went into private practice in Vermont before moving to California in 2002 to establish DTC. As a consultant and integrator, Dr. Lavine has extensive hands-on experience with most practice management software, image management software, digital cameras, intraoral cameras, computers, networks and digital radiography systems. Dr. Lavine writes for many well-known industry publications and lectures across the country. His articles have appeared in Dentistry Today, Dental Economics, Dental Equipment and Materials, Dental Practice Report, New Dentist, Dental Angle Online, and DentalTown magazine.
Mark Sanborn is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is a member of the Speaker Hall of Fame, an international bestselling author, and an authority on leadership, team building, customer service and change. Mark is the author of seven books, including You Don’t Need a Title to be a Leader and The Fred Factor: How Passion in Your Work and Life Can Make the Ordinary Extraordinary. Mark\'\s list of over 1,500 clients includes Capital One, Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Key Bank, KPMG, Morton\'\s of Chicago, Motorola, New York Life, RE/MAX, ServiceMaster, Time Warner, Upsher-Smith, U.S. Dept. of the Interior, USPS, Wachovia and Washington Mutual.
Max Sessions is the associate Dentrix Enterprise product manager and has worked for Henry Schein Practice Solutions for eight years. Over the course of his career, Max has served as the lead analyst helping to shape the Dentrix Enterprise platform. He has also been instrumental in refining and perfecting professional services processes for the Enterprise team and Dentrix Enterprise customers. Max and his wife, Kathy, reside in Utah with their two children. Max enjoys sports, hiking and computers.
Dr. Michael Koceja graduated from Marquette University School of Dentistry in 1986. Dr. Koceja has been actively involved in the use of lasers in dentistry since 1999. He received his laser certification in 2000 and has since achieved mastership level from the World Clinical Laser Institute. He is actively involved in the institute and holds a position on the certification committee. He is presently practicing in Camas, Washington. Dr. Koceja has tested various models of lasers, giving him a true understanding of what lasers can and cannot do, and he has trained thousands of dentists and hygienists to use dental lasers. He has also written numerous articles on lasers in dentistry, including The Atraumatic Laser Excision and Ablation of Mandibular Tori, Everyday Dentistry, The Dermatological Applications of a Dental Laser and more. Over the past ten years, Dr Koceja has lectured throughout the world on lasers and the incorporation of lasers into all aspects of dental practice.
Misty Absher Clark is vice president of creative services for Jameson Management. With her extensive expertise in branding, marketing strategy, digital photography and customer service, Misty brings energy and information to every aspect of her work. By employing the marketing strategies Misty has developed, Dental practices across the United States have consistently increased new patient numbers, production per patient and patient loyalty.
Pam Reece is the director of the Enterprise and Specialty Divisions for Henry Schein Practice Solutions, where she guides the company’s efforts to deliver practice management and electronic dental record solutions for the community health/public health markets, as well as large group practice and specialty organizations. Pam works closely with many organizations to build awareness for and promote the importance of close collaboration between dental and medical technology and oral health. She participates in the ADA workgroup on standard clinical data architecture and serves as an advisory member to the National Network of Oral Health Access (NNOHA). Pam also manages the National Indian Health Service EDR project with a goal to roll out an electronic dental record to more than 250 tribes throughout the United States by 2014. She is currently seeking a Master’s degree in Health Informatics from the University of Illinois at Chicago.
For over 19 years, Stacy McCauley has entrenched herself in almost every facet of dentistry. As a native Midwesterner, she began her journey in the world of dentistry in 1993 as a full time dental hygienist. Loving her clinical career, but curious about what other doors might be open to her, she found a new home in the tarheel state as she pursued a Master’s of Science degree in Dental Hygiene Education at The University of North Carolina at Chapel Hill. After obtaining her MS degree, she began a longstanding career in both university-based dental school teaching and the fast-paced arena of the corporate dental industry. She is currently a lead coach with Inspired Hygiene, an industry-leading hygiene productivity coaching company. Stacy also maintains her "cutting edge" on all things dental by working as an adjunct assistant professor at The University of North Carolina at Chapel Hill. She is also well known as a communications facilitator, international speaker, practice coach and writer. You may have seen her present at meetings such as The ADHA Annual Session, RDH Under One Roof, The American Association of Orthodontists Annual Session, the Greater New York Dental Meeting, Seattle Study Club and many other prominent industry events and meetings. She is committed to empowering dental teams to blow open the doors of what\'\s possible for their practice and their patients.
Dentistry has always been a perfect fit for Virginia Moore, one of the industry’s most experienced and accomplished dental management consultants, speakers and authors. For more than 20 years, Virginia has helped bring greater productivity and profitability to hundreds of doctors and their teams. She is co-founder, with business partner Debbie Castagna, of The Practice Source, a company that provides dental practice management consulting as well as training materials, including The Doctor as CEO and The Ultimate Staff. She is also the co-founder of The Consulting U, a master’s training program for dental management consultants.
Brian Musselman is director of sales — ePrescribe solutions at Allscripts Healthcare Inc. For the past seven years, Brian has been educating medical and dental professionals on the benefits of electronic prescribing. He is a recognized expert in the electronic prescribing industry expert and has assisted thousands of providers adopting their first electronic clinical functionality. Brian holds an MBA with a concentration in Change Management from DePaul University in Chicago.
Kevin Bunker, president of Henry Schein Practice Solutions, has been with Henry Schein for nine years. Kevin came to Henry Schein with extensive experience at large software companies, including WordPerfect and Novell. Kevin has a background in finance and was the chief financial officer for Henry Schein Practice Solutions before assuming the duties of president.